1. Terms
By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Use License
Permission is granted to temporarily download one copy of the materials (information or software) on Amy’s Best Cookies web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:modify or copy the materials ; use the materials for any commercial purpose, or for any public display (commercial or non-commercial); attempt to decompile or reverse engineer any software contained on Amy’s Best Cookies web site;remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or “mirror” the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Amy’s Best Cookies at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer
The materials on Amy’s Best Cookies web site are provided “as is”. Amy’s Best Cookies makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Amy’s Best Cookies does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations
In no event shall Amy’s Best Cookies or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Amy’s Best Cookies Internet site, even if Amy’s Best Cookies or a Amy’s Best Cookies authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata
The materials appearing on Amy’s Best Cookies web site could include technical, typographical, or photographic errors. Amy’s Best Cookies does not warrant that any of the materials on its web site are accurate, complete, or current. Amy’s Best Cookies may make changes to the materials contained on its web site at any time without notice. Amy’s Best Cookies does not, however, make any commitment to update the materials.

6. Guidelines for Reviews and Comments
Amy’s Best Cookies may accept, reject or remove reviews in its sole discretion. Amy’s Best Cookies has absolutely no obligation to screen reviews or to delete reviews, even if anyone considers reviews objectionable or inaccurate. Those persons posting reviews should comply with the following criteria: (1) reviewers should have firsthand experience with the product being reviewed; (2) reviews should not contain: offensive language, profanity, or abusive, racist, or hate language; discriminatory references based on religion, race, gender, gender identity, national origin, age, marital status, sexual orientation or disability; or references to illegal activity; (3) reviewers should not be affiliated with competitors if posting negative reviews; and (4) reviewers should not make any conclusions as to the legality of the establishment’s conduct. Reviews are not endorsed by Amy’s Best Cookies, and do not represent the views of Amy’s Best Cookies or of any affiliate or partner of Amy’s Best Cookies. Amy’s Best Cookies does not assume liability for any review or for any claims, liabilities or losses resulting from any review.

By submitting a review or comment, you acknowledge and agree that any questions, comments, suggestions, ideas, feedback or other information about the Website or Amy’s Best Cookies (“Submissions”) provided by you to Amy’s Best Cookies are non-confidential and Amy’s Best Cookies (as well as any designee of Amy’s Best Cookies) shall be entitled to the unrestricted use and dissemination of these Submissions for any purpose, commercial or otherwise, without acknowledgment or compensation to you.

7. Links
Amy’s Best Cookies has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Amy’s Best Cookies of the site. Use of any such linked web site is at the user’s own risk.

8. Site Terms of Use Modifications
Amy’s Best Cookies may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

9. Governing Law
Any claim relating to Amy’s Best Cookies’s web site shall be governed by the laws of the State of Maine without regard to its conflict of law provisions.

General Terms and Conditions applicable to Use of a Web Site.

Service Terms and Conditions

1. Making Purchases
By ordering through this website, you agree you are purchasing these products at your own risk. All attempts will be made to communicate ingredients of each product. Amy’s Best Cookies are manufactured in a facility that includes nuts and soy. If you wish to purchase products offered on the site, you will be asked to supply certain information, including but not limited to credit card information through Authorize.net or other payment information. You agree that all information you provide to Amy’s Best Cookies will be accurate complete and current. You agree to pay all charges incurred by authorized users of your account and credit card or other payment mechanism at the prices in effect when such charges are incurred. You will also be responsible for paying any applicable taxes, and delivery charges relating to your purchases.

Authorize.net payments through this website are the only form of payment we accept for credit cards. International credit cards WILL NOT BE PROCESSED.  Credit Card orders are generally not held, unless the account information is not verified.

Payments made through Authorize.net must be received no later than 2 hours prior to your estimated delivery time. If you are not paying through Authorize.net, Amy’s Best Cookies will require payment in cash upon delivery, which is for LOCAL CUSTOMERS ONLY (Maine cities of Portland, South Portland, Cape Elizabeth, and Scarborough).

2. Delivery Policy
Black out dates for delivery will be posted to this website or otherwise communicated to the best of our ability.  Please view our Delivery page for a complete details on our delivery policy. While we make every effort to have your cookies delivered at the estimated delivery time, we reserve the right to change or alter your delivery time, for any cause, at our discretion. Should your delivery time be changed, we will make every attempt to contact you.  In general we do not change delivery times unless due to extreme weather or traffic conditions.

3. Return Policy
Amy’s Best Cookies takes customer satisfaction very seriously. In the case of problems with your order, please contact us as soon as possible. In appropriate cases, if you have already been billed by Amy’s Best Cookies, Amy’s Best Cookies will issue full or partial refunds. For example: if you did not receive your order or received an incorrect order, you may be issued a full refund; if part of your order is missing, we may issue a partial refund. In every event, we will do our best to ensure your satisfaction. If you were billed by Amy’s Best Cookies, Amy’s Best Cookies will provide a full or partial refund on a case to case basis.